Website Support

We offer 3 different levels of website support, Basic, Standard and Advanced. The packages have all been tailored towards websites that are running content management systems such as WordPress or Joomla.  The packages are also aimed at helping you gain a presence on social media, help keep content and the system up to date as well as helping you with security and search engine optimisation.

  Basic Website without frequent updates Standard regular website Advanced large website or ecommerce stores
  £79.99 per month* RRP: £109.99 £159.99 per month* RRP: £189.99 £229.99 per month* RRP: £349.99
Website Support 1 hour 2 hours 3 hours
Monthly Back Ups X X X
Monthly Traffic Reports X X X
Social Media Management 1 Profile 2 Profiles 3 Profiles
Conversion Optimisation - X X
SEO - - X
E-mail marketing - - Up to 300 email addresses
CMS & Plugin Updates** X X X
24/7 Site monitoring X X X
 

* All monthly agreements are subject to a 3 month minimum term and VAT

** Plugins/updates requiring a license will be charged additionally to the monthly fee.

Features of our Website Support Packages

Our maintenance packages have been tailored to be pretty self explanatory.  However should you have any questions or if you’re looking for a service that doesn’t appear to be covered by our support agreements you can always contact us on 01803 411580 or you can email us in info@ethreedigital.com for further information.

Wesite Support

We offer support in the form of time spent on your website. This time is often spent on updating and amending content, adding new pages, inserting graphics, updating plugins or anything else that you need us to do.

For works that take longer than your alloted number of hours will be billable at a discounted rate of £30 + VAT.

Monthly Back Ups

Each month we will back up your website on a monthly, weekly or daily basis depending on the package you have. Back ups are stored in the cloud and can be reinstalled at a moments notice.

Monthly Traffic Reports

Each month we will send you a report showing you how much traffic has come to your website, the demographics, where they have come from and where they have gone to. Along side this you will be given some great tips on how you can improve traffic going to your website.

Social Media Management

Each package will come complete with a social media package as standard. You can choose us to manage either your Facebook, Twitter or LinkedIn Profiles. We can manage either 1 or all 3 of your preferred social networks.

Social Media management includes, allocation of posts, scheduling of posts, responding to comments and private messages/direct messages.

24/7 Site Monitoring

We make use of a monitor which constantly tracks the uptime of your website. We also monitor and regulate our website hosting network and have a dedicated website to provide our customers with updates, see www.e3status.uk for more details.

Drop us a line 01803 411580 or email info@ethreedigital.com